Terms & Conditions
Terms & Conditions
- Booking confirmation is subject to availability of the vehicle.
- Charges are inclusive of fuel, Driver, comprehensive Insurance of the vehicle as per MV Act.
- Replacement Vehicle shall be provided within the city limits only (Subject to availability of similar segment in the city) in all such cases, where the Vehicle develops any mechanical fault and restrains the User from its use. Cases where the Vehicle develops such fault outside the city limits, replacement of the vehicle will be provided, subject to availability and reaction and travelling time of the replacement vehicle.
- All state entry Taxes (daily, monthly, quarterly annually whichever is applicable), Toll Taxes, permit fee, parking charges to be paid by user directly.
- Client shall use the vehicle only for the purposes of its own transportation and personal belongings. Client is not permitted to carry pets, consume Alcohol or Drugs, inflammable goods, illegal items or any object which can annihilate the upholstery/exterior of the vehicles.
- Refundable security deposit to be paid in advance. Upon completion of booking, additional amount towards extra Hours or Kms (if any) will be debited from the security deposit and balance amount will be credited to the source account within 7 to 10 working days.
- Cars are insured under comprehensive coverage and all cases will be settled in accordance with the Insurance Regulatory and Development Authority of India and MV Act.
- The vehicle is allowed to move only within the area which is approved and as per the rules and regulations of local unions in each state. Specially in case of tourist attractions.
- If there is a delay & vehicle reaches after midnight back to home city/destination in that case, the additional charges would be applicable for interstate taxes, driver allowance and extra kms for next calendar day.
- Calculation starts from Garage to Garage.
- Parking will be on actual (if any).
- Payment Terms and Conditions
- 10% to advance to block the vehicle for booking
- 50% payment we are going to collect before the date of the booking
- 25% we will collect in between the journey and remaining before the end of the trip.
- During season and holidays there will be no refund on the booking/advance amount.
- In case of change in the plans, you may modify or reschedule your booking and avail the services within the grace period of 30 days with the same total booking amount which has been confirmed at the time of booking but no refund would be generated once booking is confirmed.
Other Conditions
- Night charges will be chargeable as applicable.
- GST will be applicable, as per Govt. directive.
- All Interstate Taxes, Permit fee, Toll, and Parking etc. shall be extra as per actuals.
- XploreWorld360 shall not be held responsible for any belongings left by passengers in the vehicle or any losses incurred by renter/client due to any reason.
- Customer can contact our support team 24*7 at +91-9804480448 |  support@xploreworld360.com
- Disputes if any would be resolved as per the Indian Arbitration Act.
- Other terms and conditions may additionally apply as applicable on a case-to-case basis
| Fuel | For Chauffeur driven cars, fuel is inclusive of the selected rental package |
| Cancellation or Modification | Reservations need to be cancelled or modified through email to the official email ID |
| Extra Time | Extra Hours will be applicable over the basic package selected by the renter. |
| Parking & Tolls | Parking and toll charges to be borne by the customer. On Extra Usage the cost of Extra hour and/or Extra KMs will be charged. |
